Returns

We do accept goods back at Macadamia on the basis that the goods have been un-opened and unused and are in a re-saleable condition. By this we mean that all packaging and or cellophane wrapping and tamper resistant seals must be intact. Sometimes manufacturers will apply a security seal. If this seal is broken the item cannot be re-sold and we will not be accepted by our Returns Dept.

If the item(s) you wish to return meets our returns criteria then please return it to us using the following address:

Returns Department
Macadamia Natural Oil
Innovation Way, Tomlinson Business Park
Foston
Derby, DE65 5BU
United Kingdom

We will refund the value of the goods upon receipt of them or exchange them if requested. Please see our Returns Procedure section on site for further details.

When returning items to us please ensure that you include a brief explanatory note which must include your name, order Number and the reason for the return.

*Please note that all orders must be returned to us within 30 days of purchase.

 

 

Due to distribution changes, online orders may not be fulfilled. For more information please contact us on 01283 584812